Terms of Service

1. Acceptance of Terms

By accessing and using CertGuides (cerguides.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Described

CertGuides provides IT certification study guide package, study guides, and related educational services. Our services are provided on a expert-preparation basis unless otherwise specified.

3. Pay-After-Pass Policy

Our core service operates on a expert-preparation model. Payment is due only after your passing score has been confirmed. If you do not pass, no payment is required. Our satisfaction guarantee applies to first-attempt failures at no additional cost.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of all communications
• Not share our methods, processes, or communications with third parties
• Make timely payment after receiving your passing score

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding all aspects of the service. CertGuides will never disclose your use of our services, and you agree not to disclose our methods or processes.

6. Pricing

All prices are listed in USD and are subject to change. Custom pricing for packages and bulk orders will be agreed upon before service commencement. No hidden fees will ever be applied.

7. Cancellation

You may cancel your service request at any time before the exam is taken. Since payment is not collected until after passing, no refund process is necessary for standard services.

8. Limitation of Liability

CertGuides provides services on an "as is" basis. While we maintain a proven preparation methods, we do not guarantee results for every individual exam. Our satisfaction guarantee serves as our remedy for unsuccessful first attempts.

9. Intellectual Property

All content on cerguides.com, including text, graphics, logos, and software, is the property of CertGuides and is protected by applicable intellectual property laws.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page and are effective immediately. Continued use of our services constitutes acceptance of modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation.

12. Contact

For questions about these terms, contact us at:

Email: [email protected]
WhatsApp: +1 (646) 980-4914