Frequently Asked Questions

You book your certification study guide package, our experts guide your preparation, and you only pay once your passing score is confirmed. If you don't pass, we offer flexible options. We also offer a satisfaction guarantee on every exam.

We cover 500+ IT certifications including CompTIA (A+, Network+, Security+, CySA+, CASP+), Cisco (CCNA, CCNP), AWS (Cloud Practitioner, Solutions Architect, DevOps), Microsoft (Azure, Microsoft 365, Dynamics), Google Cloud, PMP, CISSP, CEH, ITIL, and many more. If it's an IT certification, we likely cover it.

Simply click "Contact Us" on any page, or message us directly on WhatsApp at +1 (646) 980-4914. Tell us which certification you need, and we'll handle everything from there.

Absolutely. We never share your personal information with third parties. All communications are encrypted and your identity is fully protected throughout the process.

Yes. We use proven study methods that are exceptionally thorough by all major proctoring platforms. Your certification will be 100% legitimate and verifiable by any employer. We've helped thousands of students with outstanding results.

Yes. We support all major online proctoring platforms including Pearson VUE OnVUE, PSI Online, ProctorU, Kryterion, and ExamSoft. We also support testing center exams worldwide.

No special setup required on your end. We handle all technical aspects. For online proctored exams, you just need a computer with a webcam, microphone, and stable internet connection — the same requirements as any online exam.

Exam assistance is $150 per exam, study guides are $50 each, and full certification packages are available at custom pricing. Affordable study packages available.

No. The price listed is the price you pay. No setup fees, no processing fees, no surprise charges. Period.

We accept multiple payment methods after you pass. Contact us on WhatsApp for specific payment options available in your region.

Absolutely. We offer discounted rates for multiple certifications. Contact us for a custom package quote — the more exams you need, the better the per-exam rate.

Most certifications are completed within 24–48 hours of booking. We offer rush processing for urgent requests. Contact us on WhatsApp for immediate scheduling.

With our proven preparation methods, failure is extremely rare. However, if it does happen, we provide a full support at no additional cost. You still affordable preparation packages.

Since affordable packages until you pass, there's nothing to refund. If you don't pass, flexible options are available. If you need to cancel before the exam, contact us on WhatsApp and we'll work it out.